Scott Pinckard
General ManagerScott entered the industrial distribution field as a Quality Engineer in 1982 with Ingersoll-Rand’s Eastern US distribution center. He later spent nine years in various manufacturing quality roles in the aerospace, metal stamping, and wire welding/fabrication fields before returning to industrial distribution with Tri-West Products/Purchased Parts Group in 1994. There he implemented ISO-9001 then QS-9000 in the company’s Nashville branch before being named Southern Regional Quality Director with responsibility for three Distribution Centers and five satellite locations.
In 2000 Scott was recruited to direct continuous improvement for Gallagher Financial Systems/Wipro Gallagher Solutions, a mortgage lending software company. He spent two years in that role before being named Development Manager for the company’s legacy C++ programs. He later became Customer Support Manger upon the phase out of legacy systems.
Challenger Component Services recruited Scott in 2013 to become Quality Director and in 2015 he was named Chief Operations Officer for the corporation. After Challenger’s 2017 acquisition by Bolts & Nuts Corp Scott was named General Manager for the Challenger Component Services division, responsible for operations in Nashville, TN and Chickasha, OK as well as serving as Director of Quality for the nine Bolts & Nuts sites.
Scott earned his Associate of Science degree at Columbia State University and his Bachelor of Business Administration degree from Middle Tennessee State University.
Dennis Riley
Customer Service ManagerWhile attending college Memphis, Tennessee, in 1977, Dennis Riley began his career with a small family owned fastener and supply company. He advanced with this company to warehouse manager and then into customer service. In 1984 he was recruited by Tennessee Bolt and Screw to fill an inside sales position and in 1985 was selected to oversee the opening of a new branch office in Nashville. In 1987 Tennessee Bolt and Screw was acquired by Tri West Products of Detroit, Michigan, and Dennis was named Operations Manager for the Nashville branch in 1989. Dennis was promoted to General Manager in 1992 of both the Nashville branch and the newly opened Knoxville location.
Under his guidance, by 1995 these 2 locations employed over 30 people with sales of over $25 million. Under Dennis’ leadership these two branches led the company in profitability. In 1996 he was promoted to Regional Vice President with responsibility for branch locations in the Eastern United Sates.
His region consistently exceeded its annual goals, and was the top performing region in the company during his tenure. In 1999 he was promoted to Vice President of Operations with responsibility for all distribution locations. In 2002 Dennis was part of the management team that launched Challenger Component Services and currently serves as our Customer Service Manager.
Billy Moss
Materials ManagerBilly Moss began his career in industrial distribution in 1994, and quickly rose through the ranks to become a Customer Service Key Account Manager for Purchased Parts Group in 1995. Billy received multiple awards for his work with major customer accounts during his eight years with the company and in 1999 was named General Manager of one of the company’s highest producing branches. Billy joined Challenger Component Services Inc. shortly after its inception, and currently serves as Material Manager with responsibility of coordinating our supply base and timely delivery of components from around the globe to our customers.
Ray Holt
Quality ManagerRay has an extensive background in all aspects of quality spanning more than 30 years. Ray spent 15 years as a Quality Engineer for a major manufacturer of electrical controls and automation equipment in his home area near Knoxville Tennessee, before moving in to the fastener distribution industry in 1991. Ray worked for two years as Quality Manager for the Knoxville branch of Purchased Parts Group, and in 1994 became the Regional Quality Director for that company, concentrating on achieving QS9000 certification for several branches in Tennessee, Kentucky and South Carolina. Ray went on to become Executive Director of Quality in 1998 and managed the transition from QS9000 to ISO-9000 certification across more than 20 locations. Ray’s experience, certifications, and extensive knowledge of quality programs and processes made him the perfect choice to become the Quality Manager of Challenger Component Services in 2004.